Resume

Digital Transformation Architect | Delivering Tailored IT Solutions to Accelerate Business Success

Summary

Khoza Rapiya

A highly experienced administrative professional currently pursuing an MBA in Digital Transformation with a strong technical foundation in Web Design (HTML & WordPress), IT Support (both in-house and remote), software installation and desktop maintenance. With 31 years of administrative experience at a prominent university I possess a unique blend of organisational, technical and business skills making me adept at leveraging digital tools to enhance operational efficiency.>

My goal is to integrate advanced technical certifications in Cloud Computing, Enterprise Software, Cybersecurity, Project Management and IT Infrastructure with my administrative background to become a well-rounded Solutions Consultant capable of driving impactful digital transformations across industries.

  • 680 Pretorius Street,Pretoria, GAU
  • +27 12 441-5535
  • khoza@khozarapiya.co.za

Education

Master of Business Administration with a Digital Transformation Lens

2024 - Current studies

University of Johannesburg, Auckland Park, GAU

Core themes: Emerging technologies of the future, Advanced e-commerce platforms for entrepreneurship, Ethical Leadership in the digital economy, Competitive strategy: Winning in the digital marketplace, Operations and supply chain management for the digital age, Advanced digital marketing, Accounting and financial management, Critical thinking for business, People management in the new world of work, Digital technologies, Quantitative methods and data analytics, Economics and International Busines, Advanced cybersecurity for business, Disruptive technologies.

Honours Bachelor of Commerce in Business Informatics

2010 - 2014

University of South Africa, Pretoria, GAU

Majors: Business Information Systems, Advanced Financial Management & Investments:Portfolio Management

Bachelor of Commerce in Business Informatics

2015 - 2019

University of South Africa, Pretoria, GAU

Majors: Information Systems & Strategic Supply Management

Certification

Modern Web Design

2020

The Gymnasium

GDPR Data Protection Officer Skills

2020

University of Derby

Introduction to Cybersecurity

2020

Cisco Academy

Professional Experience

Administrator

2002 - Present

University of South Africa, Pretoria, GAU

  • Administrative services relating to all aspects of finalising undergraduate, Advanced Certificates, Advanced Diplomas, Postgraduate applications and registrations for prospective and existing students.
  • Ensuring data integrity of student information.
  • Provide technical support for faculty and staff, including troubleshooting hardware and software issues, installing software, and performing desktop maintenance.
  • Train staff on IT systems and administrative software to streamline day-to-day operations.
  • Annual review, upgrade and error identification of student system functions.
  • Curriculum audit and verification of admission documents for final year students.
  • Facilitate communication between students and faculty.
  • Provide Support Services, generate reports on student data.
  • Act as liaison between students, faculty, and other administrative departments.
  • Participate in training and workshops to stay updated on educational policies, regulations, and best practices.
  • Monitor and support Student Welfare, assist in Disciplinary Procedures.

Web Design & IT Consultant (Freelance)

2006 - Present

Rapiya Digital Organisation Inc, Pretoria, GAU

  • Website Design, publishing and maintenance (HTML & WordPress) ensuring user-friendly interfaces and efficient content management.
  • Portfolio of eleven websites designed, published and currently being maintained
  • Web Hosting services and Business Branding
  • IT Business Consulting services & support (Remote and in-house)

Senior Administrative Officer

1998 - 2000

Walter Sisulu University, Mthatha, EC

  • Trained and mentored a team of 5 administrative staff members, fostering a cohesive work environment.
  • Responsible for applications, enrollment and admissions relating to undergraduate and PostGraduate prospective and existing students.
  • Administer, process and facilitate applications to the Matric Board.
  • Coordinate Events, provide Support Services to students
  • Participate in training and workshops to stay updated on educational policies, regulations, and best practices.